FAQs
Who is Lu Tapuch?
1
Lu Tapuch is a Senior and Principal Product Designer and VP, Lead UX for Product with over 15 years of experience designing enterprise digital products.
He specializes in AI-first product design, regulated platforms, and large-scale systems across healthcare, education, and enterprise environments.
What type of problems does Lu Tapuch solve?
2
Lu solves complex product and organizational problems at the intersection of scale, regulation, and business outcomes.
His work focuses on improving product usability, aligning teams around shared systems, and using AI to replace inefficient workflows, reduce cost, and accelerate delivery without compromising compliance.
What industries does Lu Tapuch specialize in?
3
Lu specializes in healthcare, education, pharmaceutical, and other regulated enterprise environments.
He has designed platforms used by physicians, educators, students, and internal enterprise teams, often under strict compliance and accessibility requirements.
What is Lu Tapuch’s approach to AI?
4
Lu applies AI as a practical product and systems tool, not as experimentation or novelty.
He designs and implements custom GPTs, AI workflows, and training programs that replace existing tools, reduce operational costs, and elevate teams from basic AI usage to advanced, production-ready solutions.
What measurable impact has Lu Tapuch delivered?
5
Lu’s work has influenced $10M to $50M in business outcomes.
He has:
Increased delivery productivity by 40% through design systems and Figma operations
Saved $7,000 annually by replacing licensed software with custom AI tools
Achieved 80% positive user feedback on large-scale education platform redesigns
What roles has Lu Tapuch held?
6
Lu has held senior and leadership roles, including VP, Lead UX for Product, and Senior Product Designer.
He has led UX strategy, owned end-to-end product experiences, mentored designers, and partnered directly with Product, Engineering, and executive stakeholders.
How does Lu Tapuch work with cross-functional teams?
7
Lu partners deeply with Product, Engineering, Analytics, and stakeholders to align design decisions with business and technical constraints.
He is known for translating complex requirements into actionable systems and for building trust-based collaboration with engineers and product leaders.
What is Lu Tapuch’s experience with design systems and Figma?
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Lu has led enterprise-level Figma adoption and design system implementation.
He built custom brand libraries and reusable templates across multiple brands, giving designers direct access to assets and significantly accelerating delivery while improving consistency.
What makes Lu Tapuch different from a traditional product designer?
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Lu operates at the intersection of product strategy, systems design, and AI enablement.
Beyond interface design, he builds operational infrastructure, teaches teams how to work more effectively, and designs systems that scale across organizations.
What type of work is Lu Tapuch best suited for?
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Lu is best suited for senior, principal, or leadership roles focused on complex products, AI-enabled platforms, and organizational transformation.
He excels in environments where design must balance user needs, compliance, scalability, and measurable business impact.
Is Lu Tapuch available for freelance or contract work?
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Yes. Lu works with select companies through contract, fractional, advisory, or project-based engagements.
He is typically engaged to help teams simplify complex systems, modernize platforms, or lead high-impact UX and product initiatives.
What services does Lu Tapuch offer?
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Lu offers product and UX strategy services focused on simplifying complexity and delivering scalable systems.
Typical services include:
Product and UX strategy
Platform and system design
Design systems and DesignOps
AI-enabled workflows and custom GPTs
UX leadership and team enablement
Does Lu Tapuch work with Agile and Scrum teams?
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Yes. Lu has extensive experience working in Agile and Scrum environments.
He partners closely with Product Owners, Engineering, and stakeholders to ensure UX strategy aligns with sprint planning, technical constraints, and delivery timelines.
What design tools does Lu Tapuch use?
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Lu primarily works in Figma for design systems, interaction design, and collaboration.
He also has experience with Adobe XD and other industry-standard tools for prototyping, documentation, and system design.
Does Lu Tapuch offer UX consulting or strategy workshops?
15
Yes. Lu provides UX strategy consulting, product audits, and facilitated workshops.
These engagements are designed to help teams clarify direction, align stakeholders, and establish scalable systems that improve delivery and decision-making.
Can Lu Tapuch help with AI adoption inside product teams?
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Yes. Lu helps teams move from basic AI experimentation to practical, production-ready AI usage.
This includes designing AI workflows, building custom GPTs, training teams, and integrating AI into existing product and design processes.
Who typically hires Lu Tapuch?
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Lu is typically hired by:
Product-led companies
Enterprise and regulated organizations
Healthcare, education, and platform teams
Leaders looking to modernize systems or scale design impact
Engagements often involve complex products with high operational or regulatory constraints.
How can I contact Lu Tapuch?
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You can contact Lu directly through the contact section of this site.
Initial conversations typically focus on understanding the problem space, constraints, and the fit for collaboration.